Terms of service

Terms of Service

Overview

These Terms of Service ("Terms") govern your use of The BI Guild website and the purchase of any products offered. By accessing our website or purchasing our templates, you agree to be bound by these Terms.

Products & Services

The BI Guild provides digital Power BI templates designed for analysis and reporting. All products are delivered electronically and are intended for business and professional use.

We reserve the right to update, modify, or discontinue any product at any time without prior notice.

Digital Product Licence

When you purchase a template, you are granted a non-exclusive, non-transferable licence to use the product.

You may:

  • Use the template for personal or internal business purposes

  • Modify the template to suit your own needs

You may not:

  • Resell, redistribute, sublicense, or share the template in any form

  • Make the template available to third parties, whether free or paid

  • Claim the template as your own intellectual property

Payments

All prices are listed in your selected currency and are payable at the time of purchase. By completing a transaction, you agree to provide accurate payment information and authorise the charge.

Refund Policy

All sales are final. Refunds are only considered in the case of a verified fault with the template, as outlined in our Return & Refund Policy.

Support

Each purchase includes free email support.

Support covers:

  • Template setup and configuration

  • Guidance on usage

  • Troubleshooting template-related issues

Support does not include:

  • Custom development or bespoke modifications

  • Extensive data modelling or consulting services

We aim to respond to all support requests within a reasonable timeframe but do not guarantee specific response times.

User Responsibilities

You are responsible for:

  • Ensuring your data is accurate and properly formatted

  • Maintaining backups of your files

  • Using the template in accordance with best data practices

The BI Guild is not responsible for any decisions made based on the use of our templates.

Disclaimer

All templates are provided “as is” without warranties of any kind, express or implied. While we strive for accuracy and usability, we do not guarantee that the templates will be error-free or suitable for every use case.

Limitation of Liability

To the fullest extent permitted by law, The BI Guild shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

Intellectual Property

All content, templates, designs, and materials provided by The BI Guild remain the intellectual property of The BI Guild.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website or products after changes are made constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of New Zealand.

Contact

For any questions regarding these Terms, please contact:
support@biguild.io